Help
Help and support
Questions, problems and feedback about MyPorta: here is who to ask and what to include.
Contact us
Email support@myporta.ai. A person reads every message. Include the link to the home, area guide or page you are asking about.
A question about a home
Viewings, offers and anything about the home itself are for the agent marketing it. Each home's page shows the agent and how to contact them. Homes we found on an agent's own website link to that agent's page for the home.
A problem with a listing
If a price, photo or detail looks wrong, or a home is still shown after it has sold or let, email support@myporta.ai with the link. Agents can also manage their homes in the agent console, or read how our crawler works on the MyPortaBot page.
MyPorta in AI assistants
MyPorta's app in ChatGPT, Claude and other AI assistants finds homes for sale and to rent across the UK and reads our area guides. It shows the same homes, prices and links as this website, and it only looks things up: it cannot send enquiries or save anything. For a problem with an answer it gave, email support@myporta.ai with what you asked and roughly when. Our guide to MyPorta in AI assistants explains how to add it, what to ask and what to do if something goes wrong, and our privacy notice explains what the app receives.
Privacy requests
To see, correct or delete personal data we hold, email privacy@myporta.ai. MyPorta is run by AI Property Intelligence Ltd, trading as MyPorta, registered in England & Wales, company no. 16474737, a ModelProp company.